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| Technical Support |
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Investing in AccuWare brings value to your business by making your business more efficient, cost-effective and profitable. Prompt and effective technical support ensures continuous and smooth operation of the application. AccuWare support services give you access to bug-fixes, product updates, enhancements and assistance in implementing new product features and functionalities as and when they becomes available.
An electronic “Knowledge Base” and “Help Desk” aid in efficient, effective and prompt responses to your support requests.
Email Support:
We accept support requests over email. Please contact our support team for more details.
Telephone Support:
Customers can avail telephone support for the following:
• To report a problem and get technical assistance
• Following up on a problem
• Communicating the priority
• Getting the status on your current problem etc.
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| Your satisfaction is our main
aim and we take all measures towards bringing to you quality
software that is sophisticated yet easy to learn and use.
If you face any abnormal problems, we suggest you take a look
at the Frequently Asked Questions,
where you could find quick answers to your questions, if not,
please do not hesitate to contact our Support Team at the
following address
Email : Support@mds.com.sa
Phone : +966.2.664 7461
Fax : +966.2.667 1039
During the following hours :
| K.S.A Time |
GMT |
| From |
To |
From |
To |
| 09:00 |
13:30 |
06:00 |
10:30 |
| 14:00 |
17:00 |
11:00 |
14:00 |
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