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Technical Support
A well-trained and well-staffed technical support team
 

Investing in AccuWare brings value to your business by making your business more efficient, cost-effective and profitable. Prompt and effective technical support ensures continuous and smooth operation of the application. AccuWare support services give you access to bug-fixes, product updates, enhancements and assistance in implementing new product features and functionalities as and when they become available. An electronic “Knowledge Base” and “Help Desk” aid in efficient, effective and prompt responses to your support requests.

Email Support:
We accept support requests over email. Please contact our support team for more details.

Telephone Support:
Customers can avail telephone support for the following:

• To report a problem and get technical assistance
• Following up on a problem
• Communicating the priority
• Getting the status on your current problem etc.

 

Your satisfaction is our main aim and we take all measures towards bringing to you quality software that is sophisticated yet easy to learn and use. If you face any abnormal problems, we suggest you take a look at the Frequently Asked Questions, where you could find quick answers to your questions, if not, please do not hesitate to contact our Support Team at the following address

Email : Support@mds.com.sa
Phone : +966.2.664 7461
Fax : +966.2.667 1039

During the following hours :

K.S.A Time GMT
From To From To
09:00 13:30 06:00 10:30
14:00 17:00 11:00 14:00

 




Products
AccuWare ERP : AccuWare ERP
AccuWare Max :
Professional | Standard | Compact
AccuWare Express :
Premium | Lite
PartsWare :
Enterprise | Groupwise | Compact
Others :
Al-Mutqin | Al-Mutqin+ | AraPOS

Solutions & Services
ERP Implementation Services :
Consulting | Training | Customization
Specialized Services :
DBA Services | IP-VPN Services
Turnkey Solutions :
Servers & Desktops | Networking
3rd party Software licenses :
Oracle | Microsoft | Other

Downloads & Trials
Download AccuWareExpress :
Premium Edition | Lite Edition
Request FREE Trial :
AccuWareERP | AccuWareMax
Other resources :
Screenshots | Brochures | Manuals

Engage us


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Copyright © Modern Data Systems 1995-2011
Tel. : +966.2.664 7461 Fax. : +966.2.667 1039
info@mds.com.sa
| accuware@mds.com.sa